Competition in the online gaming arena is fierce. Casino operators need to not only attract players, but also keep them coming back. Chartwell understands what players look for in an online gaming site, and gives its clients all the resources they need to keep players at their site.

Branding

Players should be able to strongly identify your site. Chartwell's graphic designers can create a casino, bingo and/or poker site that reflects the brand of your current online offering or land-based casino. Players will have the security of dealing with a name they know, and will always remember where they are by the consistent look and feel throughout the site.

Cutting Edge 3D Graphics

Sophisticated digital imagery and realistic sounds give the players an entertaining and lifelike experience at Chartwell-powered gaming sites. Chartwell uses Macromedia's Flash program to create our No Download games with high quality animations, quick file transfers and full-screen game play. With less of a size restriction, our Download games offer even richer graphics and animation than the No Download games.

Bonuses

Site operators can encourage players to play at the gaming site by offering bonus money to players for registering at the site or depositing money into their casino account. Bonus plans are highly configurable so the operator can decide if the players need to bet a certain amount of money before they can play with and/or withdraw the bonus money. Operators can also promote specific games by offering bonuses on selected games only. Players who registered at partner sites can also benefit from bonuses, but bonus plans are always controlled by the operator.

Loyalty Program

The loyalty bonus program is used to encourage repeat business, player retention and/or to promote or 'feature' certain games. This enhancement to the bonus program allows the operator to set up cash and points programs based on either the player's handle or the player's losing hold.

The idea of the loyalty program is to reward the player who has risked a certain amount, with a bonus amount in the form of cash, or points that are redeemable for cash once the player has wagered a certain amount. You can set up multiple loyalty bonuses starting at different activating levels in order to offer your players tiered rewards such as Bronze, Silver, Gold points plans.

Progressive Jackpots

Operators can encourage play on slot games by offering progressive jackpots. The operator controls the amount put into the jackpot, the maximum payout, and which games qualify.

Choice of Player Interfaces

Players can access the Chartwell Casino games instantly in their web browser, or by downloading a small application onto their machines. The download version allows them to play for fun without being connected to the Internet. Using the same user ID and password, players can also access the games from their Java-enabled cellular phone. They can even begin a game on the web, and then complete it later on their phone.

Responsible Gaming

Chartwell is committed to the principles of responsible gaming, and we are actively pursuing certification in a number of regulated environments. The Chartwell Gaming System has several responsible gaming features, and meets GamCare's Codes of Conduct for social responsibility. To increase players' confidence and provide assurance of fair play, Chartwell's random number generator has been evaluated by a recognized third-party testing organization, who have certified that it fairly and independently determines game outcomes.

Chartwell has received its Certificate of Prior Approval from the Alderney Gaming Commission, evidencing the highest degree of probity investigation present in the online gaming industry. We are also members of RGA, the Remote Gaming Association, and IGGBA, a respected gaming industry trade association, and we are working with industry and policy makers to ensure the long term viability, growth acceptability and legalisation of the online gaming industry worldwide. In addition, Chartwell has recently acquired a Class IV license in Malta, having undergone substantial due diligence by the Lotteries and Gaming Authority. We are willing to implement any responsible gaming measures required, and subject our Gaming System to any regulated jurisdiction's certification testing process.

Multiple Languages

In order to continue our global success, Chartwell has embarked upon a program to create language-specific versions of the software for major market segments. Our online casino games are currently offered in English, Russian, Greek, French, Danish, Italian, Spanish, German, Korean, Norwegian, Polish, Portuguese, Turkish, Swedish, Dutch, Hungarian, Catalan, Czech, Romanian, Hebrew, Japanese, and Traditional and Simplified Chinese. Argentinean Spanish and Slovakian are in the process of being added.

Multiple Currencies

Operators control the currencies used by their gaming site, giving their players virtually unlimited flexibility in their choice of currency. CyberBanx, Chartwell's proprietary e-commerce engine, can support any currency a site wishes to offer.

Affiliates

Leverage the well-know statistic that players like to visit many different gaming sites. Licensee-level operators can set up white labelled partner sites that run off the same backend. Operators configure compensation schemes and view reports on partners, webmasters and brokers who send players to the parent site.

 

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